Overview

Revenue Cycle Services - Director, Financial Clearance

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Revenue Cycle Services leadership team in the role of Revenue Cycle Services-Director, Financial Clearance.

The Revenue Cycle Services-Director, Financial Clearance is responsible for leading Revenue Cycle operations for all assigned Revenue Cycle Services teams. This director provides departmental administrative decision making, leadership, and strategic planning, including the efficient and productive use of personnel and other financial resources. This leader ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. The director coordinates with other Directors and Executive Directors to ensure consistent leadership and standards across the division. This leader must possess strong subject matter expertise and leadership in order to support a diverse and complex operating environment and span of control.

Key Relationships

Reports to: Revenue Cycle Services - Medical Director

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

Required:

• Bachelor's degree or equivalent experience is required.

• Requires at least three years of revenue cycle management experience.

• Requires demonstrable knowledge of healthcare billing terminology concepts and processes.

• Requires the ability to plan and manage the utilization of resources.

• Requires a high level of interpersonal, problem-solving and analytical skills.

• Requires effective written and verbal communication skills in both individual and group settings.

• Requires the ability to organize and manage work to achieve performance expectations.

• Requires the ability to promote teamwork and develop team members.

• Requires ability to manage within the confines of a budget.

• Requires a passionate commitment to continuous performance improvement.

Preferred:

• Insurance verification and eligibility determination (commercial, Medicare, Medicaid).

• Prior authorizations and medical necessity validation.

• Pre-registration and registration workflows (inpatient, outpatient, ambulatory, ED, elective procedures).

• Leading multi-site or system-wide operations across hospitals and ambulatory settings.

• Managing large teams with productivity, quality, and service-level accountability.

• Change management and transformation leadership, particularly during centralization or standardization efforts.

• Developing successors and building leadership bench strength.

• Understanding bad debt drivers, denials prevention, and front-end revenue leakage.

• Developing and monitoring KPIs (authorization yield, clearance rates).

• Using data to forecast, trend, and drive improvement in financial outcomes.

• Partnering with clinical, finance and revenue integrity teams on performance improvement.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.