Career Center

$2,500 Sign-On Bonus for External Candidates

Position Details:
Location: 1978 Crompond Road Cortlandt Manor , NY 10567-4115
Schedule: Part Time - Monday, Tuesday and Friday 8:30am - 5:30pm
Specialty / Main Function : Orthopedics / Phone Triage

Primary Responsibilities:

• Provides nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices
• Notifies patients and reception staff promptly of un-anticipated physician/mid-level healthcare professional delays or scheduling changes
• Coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care
• Answers telephone promptly and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate)
• Effectively and efficiently screens patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
• Communicates professionally in all situations and across all modalities (email, telephone, and EHR)
• Facilitates patient referrals and pre-certs as needed; communicates potential for additional care coordination with outside organizations and/or providers when identified
• Assists physician or other provider with clinical procedures and participates in patient teaching
• Provides Direction To: Clerical assistants, medical assistants, and other non-licensed personnel

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited school of practical nursing
• New York State (NYS) license with current NYS registration, in good standing

Preferred Qualifications:

• Current CPR/BLS certification
• 1+ years of experience as a licensed practical nurse or 2+ years as a medical assistant in a pertinent practice area
• 1+ years of experience in a phone triage position

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes -- an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.