Clinical Nurse - Transfer Center (GM) - Duke University Hospital
Duke University Health System
Location: Durham, North Carolina
Internal Number: 172840
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Clinical Nurse, Transfer Center – Duke University Health System
Duke University Health System seeks to hire a Registered Nurse who will embrace our mission of Transforming Lives Transforming Care.
As a Clinical Nurse with Duke University Health System, you will make providing service your priority while caring for the whole person in a patient-centered atmosphere. The Clinical Nurse (RN) is responsible for providing and supervising direct and indirect total nursing care responsibilities. Utilizing the nursing process (assessing, planning, implementing and evaluating) in achieving the goals of the nursing department. Plan and provide advanced and/or specialized nursing care for patients in guided by DUHS Professional Practice model participate in the clinical ladder program, educational activities, departmental committees, research projects or other health related projects as assigned. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
1. Systematic processing of patient acuity and expert level of clinical decision making.
2. Ability to sort through all patient information and formulate an accurate picture of the patient and his/her condition for the Duke MD's and nurses. Resource allocation
3. Collaborate with PRMO to ensure that the patient's insurance is accurate and viable. (Red Flag patients that need Medicaid or other assistance.)
4. Provide a team approach to Trauma care - Emergency Department M.D.'s, ER R.N.'s, Communications, Trauma surgeon, and Life-Flight team.
5. Coordinate with Bed Control and Communications for timely transfer and appropriate bed assignment.
6. Consultant for Duke and referring physicians, NP's, PA's and families and other departments.
7. Decision maker for primary referral sources and self-payers in Duke's primary referral network.
8. Decision maker for transport/triage patients.
9. Provide call critical care triages to the ICU's.
10. Provide after-hours Medical records request and retrieval.
11. Conduct insurance screenings after hours.
12. Enter patient data in IDS, Wellsoft, DHIS, and Transfer Center Lotus software for data collection and statistical analysis.
13. Provide on-line status reports through AOL with Bed Control, Transfer Center, and Communications.
14. Provide morning conference call reports with satellite Clinical Operations Directors and Senior Leadership.
Work Hours & Shifts:
40 hours per week with rotating weekend coverage
Knowledge, Skills, Education, and Experience Required:
Three years of Critical Care or Step Down or ED nursing or Cardiac/Intermediate experience required
Knowledge of Duke Health System hospitals and patient care units preferred
Graduation from an accredited Bachelor's Degree in Nursing or higher is required
Licensure, Certification or Registration Required:
Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
BLS (or higher) certification required.
Professional specialty certification (preferred).
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.