Medical Front Office Assistant: AdventHealth Medical Group: Zephyrhills
Location: Zephyrhills, Florida
Internal Number: 21025607
Medical Front Office Assistant AdventHealth Zephyrhills
Location Address:Zephyrhills, Florida 33541
Top Reasons to Work at AdventHealth Zephyrhills
First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)
Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)
GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)
One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)
One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Women’s Choice Award)
Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)
Leapfrog Top General Hospital, Fall 2018, Fall 2019, Fall 2020 (Leapfrog)
US News & World Reports High Performing Hospital CHF & COPD (2019-2020)
America's 250 Best Hospital's Award (2021) (Healthgrades)
Life style activities and community growth
Full Time - Day
You Will Be Responsible For:
Provides back up to all front office positions; check in, check out, and medical records
Provides data and assistance to Practice Manager / Office Coordinator as required
Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
Maintains correspondence, including: progress notes and new patient packets
What You Will Need:
Proficient with computer programs with word processing: PowerPoint, Excel, Word
Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
Strong emphasis on organizational skills and strong attention to detail and ability to multitask.
Ability to deal with data that is of a sensitive and confidential nature (HIPAA).
Ability to work independently and in a team environment.
Displays professional interactions with all levels of internal and external customers.
Excellent verbal and written communication skills.
High School Graduate or equivalent
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.