Fairview Southdale Hospital serves the greater Twin Cities metro area. Were known for our award-winning heart, stroke and cancer care. We also provide on-site access to a variety of specialty services, from childbirth and pediatrics to orthopedics and surgery. We have been designated a Level III Trauma Center, which means our emergency support services are staffed 24-hours a day to help support the Southdale community if the need arises. In 2018, Fairview Southdale Hospital was recognized as the only hospital in the Twin Cities to have been awarded a five-star rating from CMS. (A designation that encompasses our quality outcomes in more than 57 quality measures.
As a Security Officer you will provide safety and security of patients, visitors and staff and property by responding to needs of hospital patients, visitors and staff, offering assistance and providing excellent customer service standards. Proactively works to prevent theft and vandalism. May be involved in high risk situations with exposure to potentially dangerous situations which requires range of safety precautions
Patrols designated areas according to established procedures and documents patrols in daily shift reports.
Documents daily activities in report writing system.
Provides assistance to patients, visitors and staff.
Responds to calls for services.
Assists in the control (often physical) of potentially violent individuals which requires strength, stamina, flexibility and critical thinking.
Works with potentially unpredictable individuals requiring that teamwork and communication with other security officers.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
Actively participates in creating and implementing improvements.
Performs other responsibilities as needed/assigned.
Conflict Resolution : Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations.
Crisis Intervention: Ability to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.
Risk Analysis : Utilizing policies, procedures, and practices to minimize or eliminate unacceptable risk; application of qualitative or quantitative techniques to reduce uncertainty of outcomes, liabilities, or losses
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
High school graduate or equivalent
Valid Class D Drivers License and DMV record which meets MHealthFairview Insurability requirements as necessary for the job.
Two years security or customer service or military experience, or, Associates degree and one year of security or customer service experience, or Bachelor degree in related field.
Must pass MHealthFairview background check. Must be able to pass pre-assignment training within probationary period.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.