Serves as a communicating and service link among CHRISTUS Health, the CHRISTUS Orthopedic Specialty Center, and community physicians within the market area for the orthopedic service line. The primary role of the Care Coordinator is to develop and maintain strong relationships with physicians to build loyalty, drive physician engagement and strengthen the orthopedic hospital-physician relationship, drive orthopedic service line growth, and to increase understanding of the orthopedic health care needs of the community. The relationship development function will focus on problem solving and enhancing relationships, managing service needs and collaborating with key clinical areas to ensure that all physicians are informed about orthopedic service offerings. The Care Coordinator will use strategies, techniques and tools to engage and communicate to physicians and their office staff to enhance orthopedic service line growth all in compliance with applicable regulations.
BS/BA Degree preferred in Marketing, Public Relations or health care clinical field.
Proficient in Microsoft Word, Excel, Outlook or equivalent software programs.
Ability to communicate with physicians, patients and staff in a professional, friendly manner.
Strong attention to detail and follow-up skills.Â
Excellent interpersonal, organizational and time-management skills.Â
Self-motivated, disciplined and able to multitask.Â
Customer service focused.Â
Able to travel around market area.Â
Minimum of 5 years experience in sales or marketing, with health care or orthopedic experience preferred.
Proven effective working relationships with physicians.Â
Proven leadership experience including managing of resources.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.